Car Wash Multi-Site Management Program
Managing multiple sites in today’s fast-paced environment is a challenging and difficult task.Our new multi-site class will give you the tools and training you need to understand the technology, manage employees and daily operations/procedures you need to put in place in order to succeed.
You’ll learn how to define the multi-site manager’s job function, the importance of setting the right culture, creating superior customer service, how to set up your mobile office for success, analyze financial reports, host effective meetings with site managers, safety compliance, vendor management, and more!
What you'll learn in this course:
Day 1: Monday
An introduction to CarWash College
Defining the multi-site manager's job
Introduction to the ProScan Survey
Job model approach to site management
Culture as a foundation to success
Day 2: Tuesday
Employee motivation for success
Creating super customer service
Courtesy in the workplace
Technology & consistency
How to obtain the human resource advantage
Day 3: Wednesday
Setting up your mobile office for success
Documentation & record-keeping
How to analyze financial reports
Monthly financial reporting
Meeting with site managers
Day 4: Thursday
Creating written procedures that people will follow
Keys to effective leadership
Importance of an operations manual
Finishing & support equipment
Incentive programs that work
Day 5: Friday
Looking to build or buy a car wash?
Want to increase wash quality?
Need to grow revenue?
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