Multi-Site Course

Car Wash Multi-Site Management Program

Description

Managing multiple sites in today’s fast-paced environment is a challenging and difficult task.Our new multi-site class will give you the tools and training you need to understand the technology, manage employees and daily operations/procedures you need to put in place in order to succeed.

You’ll learn how to define the multi-site manager’s job function, the importance of setting the right culture, creating superior customer service, how to set up your mobile office for success, analyze financial reports, host effective meetings with site managers, safety compliance, vendor management, and more!

Course Schedule

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Course Agenda

What you'll learn in this course:
  • Day 1: Monday

    An introduction to CarWash College

    Defining the multi-site manager's job

    Introduction to the ProScan Survey

    Job model approach to site management

    Culture as a foundation to success

  • Day 2: Tuesday

    Employee motivation for success

    Creating super customer service

    Courtesy in the workplace

    Technology & consistency

    How to obtain the human resource advantage

  • Day 3: Wednesday

    Setting up your mobile office for success

    Documentation & record-keeping

    How to analyze financial reports

    Monthly financial reporting

    Meeting with site managers

  • Day 4: Thursday

    Creating written procedures that people will follow

    Keys to effective leadership

    Importance of an operations manual

    Finishing & support equipment

    Incentive programs that work

  • Day 5: Friday

    Final examination

    Vendor management

    Safety compliance

    Graduation luncheon


Looking to build or buy a car wash?
Want to increase wash quality?
Need to grow revenue?

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