Management I Training

Car Wash Management Training

 

A differentiation advantage is achieved when you deliver customer benefits – better than your competitor.

Human Talent, your single greatest asset, can help you get there. How? By developing that talent.

More and more organizations are recognizing that in order to gain a competitive advantage, they need to make sure their people know how to handle themselves professionally when relating to customers and peers.

“Any company trying to compete must figure out a way to engage the mind of nearly every employee.”

- Jack Welch, Former CEO, General Electric

Investing in your employees encourages them to apply their tacit knowledge and soft skills – enhancing their self-worth and strengthening their commitment to your company’s performance. They are your only asset that cannot be replicated by your competitor. After all, they are “the company” from a customers’ viewpoint.

Educating, training and developing human talent is a critical success factor in creating or strengthening a competitive advantage. Our 5-day Management I program focusing on Express Exterior models, engages participants in learning about the human resource aspects of a professional car wash operation and the importance of creating a sustainable competitive advantage.

Car Wash Management I

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College: Tamarac FL


Address

SONNY'S The CarWash Factory
5605 Hiatus Road
Tamarac, FL 33321

Contact Information

Email us: training@sonnysdirect.com

Call us: (800) 327-8723 ext. 239

Nearby Lodging

Call the hotel directly:

Hampton Inn & Suites – a Hilton property
5701 Madison Ave. Tamarac, FL 33321
(954) 724-7115
Online: Hampton Inn Suites, Tamarac FL
Corporate #2709420


Marriott Ft. Lauderdale Coral Springs, FL
11775 Heron Bay Blvd. Coral Springs, FL 33321
(954) 753-5598
Online: www.marriott.com/FLLMC
Corporate # 8NU

College: Irvine CA


Address

ACES (American Carwash Equip. Solutions)
17845 Sky Park Circle Suites J and K
Irvine, CA 92614

CONTACT INFORMATION

Email us: training@sonnysdirect.com

Call us: (800) 327-8723 ext. 239

Nearby Lodging

Call the hotel directly:

Homewood Suites – a Hilton property
17370 Red Hill Ave. Irvine, CA 92614
(949) 577-9200
Online: Homewoodsuites.com
Corporate #3161788


Marriott Residence Inn Irvine John Wayne Airport
2855 Main St. Irvine, CA 92614
(949) 261-2020
Online: www.marriott.com/SNAIV
Corporate #SCCSCCA


Course Agenda

What you'll learn in this course:
  • Day 1: Monday

    - An introduction to CarWash College

    - Managing people

    - What employees need to know

    - What managers need to know

    - Scheduling best practices

  • Day 2: Tuesday

    - Finding good people

    - Matching people to the job

    - Face-to-face interviewing

    - New employee orientation

    - Holding effective meetings

  • Day 3: Wednesday

    - How to train new employees

    - How to coach existing employees

    - Customer and employee relations

    - How to deal with problem cars

    - Handling damage claims

  • Day 4: Thursday

    - Analyzing financial results

    - Managing operational costs

    - Systems & reporting

    - Holding people accountable at a car wash

  • Day 5: Friday

    - Safety

    - Marketing

    - Graduation luncheon

 

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